Cancellation Policy

Last Updated: June 2026

This Cancellation Policy applies to all services provided by JobNCV. By purchasing credits or using our platform, you agree to the terms outlined below.

1. Digital Credit-Based Services

JobNCV operates on a prepaid credit system. Credits are added instantly after successful payment and can be used immediately for platform services.

Once credits are delivered to the user account, the purchase is considered completed and cannot be cancelled.

2. Cancellation Window (Before Processing)

Cancellation requests are only accepted if the payment is still under processing or credits have not yet been delivered.

Users may request cancellation within 15 minutes of payment in case of accidental purchase or processing delay.

3. After Credit Delivery

Once credits are successfully added to the user account:

4. Subscription / Plan Purchases

If JobNCV introduces subscription-based plans in the future, cancellation terms will depend on the billing cycle and will be updated accordingly.

5. Failed Transactions

If a payment is deducted but credits are not received due to technical issues, the transaction will be verified and either:

6. Processing Time

Cancellation requests (if eligible) will be reviewed within 3–5 business days.

7. Abuse & Misuse

Repeated cancellation requests or misuse of the cancellation system may result in account restriction or suspension.

8. Contact Support

For cancellation-related queries, contact us:

Email: support@jobncv.com